Privacy policy

Privacy Policy

App Name: Kgau Eats
Effective Date: 01 January 2026
App Type: Multi Restaurant – Food Delivery Application

1. Introduction

Welcome to Kgau Eats. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using the Kgau Eats application, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Full Name

  • Email Address

  • Phone Number

  • Delivery Address

  • Profile Photo (optional)

Location Information

Kgau Eats may collect your device location to help you:

  • Find nearby restaurants

  • Provide accurate delivery services

  • Track your order in real time

Order Information

We collect information related to your orders including:

  • Food items ordered

  • Restaurant details

  • Payment information

  • Order history

Device Information

We may collect certain device information automatically, such as:

  • Device type

  • Operating system

  • App version

  • IP address

3. How We Use Your Information

We use the collected information to:

  • Create and manage your account

  • Process and deliver your food orders

  • Improve our services and app performance

  • Communicate order updates and promotions

  • Provide customer support

  • Ensure safety and prevent fraud

4. Sharing of Information

We may share your information with:

Restaurants:
To process and prepare your order.

Delivery Partners:
To deliver your order to your address.

Service Providers:
Third-party services that help us operate the app such as payment gateways, analytics, and hosting services.

We do not sell your personal information to third parties.

5. Data Security

We use reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no internet transmission is completely secure.

6. Third-Party Services

Kgau Eats may use third-party services such as:

  • Payment gateways

  • Google Maps for location services

  • Firebase for notifications and analytics

These services may collect information according to their own privacy policies.

7. Children's Privacy

Kgau Eats is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app and the updated date will be revised accordingly.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Email: support@kgau-eats.com